Front Desk Agent - AM or PM Shift
Homewood Suites by Hilton Denton - Denton, TX 76210
Homewood Suites by Hilton Denton - Denton, TX 76210
| Immediate Supervisor Front Office Manager Job Summary Performs sales and customer service functions related to the guest registrations, reservations, and revenue collections, in a manner that will ensure Chartwell Hospitality guests receive a safe and secure place to say with friendly, attentive service. 7a-3p or 3p-11p; flexible hours Essential Job Functions Performs the functions of the front desk including check-ins, check-outs, reservations, answer telephone, provide wake-up calls, etc. Display a positive, upbeat attitude. Provide information concerning hotel, facilities and functions, as well as their location. Proactively interact with guests to prevent problems and resolve issues. Familiar with property security and key control procedures, as well as fire safety procedures. Completes paperwork necessary for front desk operation. Perform tasks assigned by Front Office Manager or General Manager. Necessary Skills and Attributes Guest relation skills Excellent verbal, comprehension, listening and problem solving skills Adaptability Report and accounting skills Formal Education High School Diploma or equivalent Physical Requirements While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear. Vision abilities required by this job include close vision to a computer screen. Interested applicants: Please copy and paste the following link to your browser in order to complete an assessment. http://rdr.devinegroup.com/?LDHMLL |

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