Administrative Assistant
Waukesha County, WI 4 reviews - Waukesha, WI
$14.07 - $18.19 an hour - Temporary
| Performs administrative support work in providing routine support of administrative, program or technical operations, prepares and maintains records, reports and files, assists with projects, responds to the public, serves as a source of information and performs related work as required. DISTINGUISHING FEATURES OF THE CLASS Performs routine office support functions including greeting visitors, answering phones, providing customer service, preparing communications, organizing files, scheduling appointments, performing general office procedures and supporting other staff. Position handles every day, recurring assignments and problems. Requires basic office technology, math, and grammar skills. Work is performed under moderate supervision. EXAMPLE OF DUTIES: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required and are not necessarily actual functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Functions 1. Greets and assists customers, in person, by telephone or other methods to provide information, answer questions or directs to appropriate staff. 2. Prepares a variety of routine documents, correspondence, memorandums, and reports; designs, formats, proofreads, and edits letters, memos, reports, brochures, newsletters, and other materials for the department. 3. Performs data entry, maintains and updates electronic files and databases. 4. Receives, records and processes payments, balances cash drawer on a daily basis, and prepares related reports. 5. Monitors, maintains and orders office supplies, maintains equipment, and maintains repair and maintenance records on equipment. 6. Organizes and maintains files and file systems, scans documents, records and reports, copies materials, files paper and/or electronic information and distributes documents as necessary. 7. Receives, sorts, processes and distributes incoming mail and prepares and processes outgoing mail. 8. Maintains department/division calendar, schedules appointments and meetings including meeting room reservations, orders food and makes arrangements for audio/visual equipment or other set-up needs. 9. Establishes a variety of files based on established guidelines, files and retrieves materials, archives and manages department records. 10. Handles confidential or sensitive information and documents. 11. Follows and adheres to County policies, procedures and federal, state, and local regulations. 12. Provides assistance to other support staff. 13. Attends department meetings. 14. Performs other duties as apparent or assigned. Knowledge, Skills, and Abilities 1. Working knowledge of standard office practices, procedures and techniques. 2. Working knowledge of business English, spelling, grammar, and punctuation. 3. Working knowledge of MS Office products or comparable office product, word processing and data processing. 4. Working knowledge of Outlook with the ability to send, receive and save emails and attach documents. 5. Working knowledge of standard office equipment, including telephones, fax machines, keyboards, copiers, printers, scanners, shredders and department/division specific equipment. 6. Working knowledge of computers and keyboarding needed to prepare routine/recurring documents, draft correspondence, and enter data. 7. General knowledge of department specific programs and services. 8. Ability to perform basic word processing, editing, data entry and spreadsheet maintenance. 9. Ability to access and navigate the internet and County or department-specific programs and applications. 10. Ability to add, subtract, multiply, and divide. 11. Ability to maintain and enhance skills, participate in on-going training and increase knowledge of County, department and division services, policies and procedures. 12. Ability to adapt to new Department/Division policies, procedures, programs, and environment. 13. Ability to follow and understand oral and written instructions. 14. Ability to maintain confidentiality of records and information. 15. Ability to make minor decisions using standardized practices. 16. Ability to establish and maintain effective, professional, positive and respectful working relationships and communications internally, with other County Departments/Divisions, clients/customers, outside agencies and the general public. 17. Ability to work effectively as a member of a team and deal with people in an effective and timely manner. 18. Ability to organize and prioritize work. MINIMUM QUALIFICATIONS: |
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